General terms and conditons

Payment:

After booking, a down-payment for 20% is due, to be paid by transfer.
The rest of the payment is due 4 weeks before arrival. Please see the corresponding information in your booking confirmation.

Cancellation fees for non-entry:

If you have to cancel a booking, the following rules apply:

Cancellation up to 3 months prior to arrival: Refund of deposit, no other charge will be applied.

Cancellation up to 2 months prior to arrival: No refund of deposit, 20% of the cost will be charged.

Cancellation up to 1 month prior to arrival: No refund of deposit, 50% of the costs will be charged.

Special agreements might be possible by pre-arrangement.

At arrival:

Please call Monica Tracy at +34 677 321 221 straight away to notify her of your arrival.

She will than greet you at the house to hand you the keys and give you a  brief introduction.

The earliest we can offer for check-in is 3:00 pm on your day of arrival unless otherwise noted.
Please understand, that in some cases the cleaning may not be completed by that time.

Departure:

Check-out is at 11 am on day of departure unless otherwise noted.

Early check-in (before 3pm) and late check-out (after 11am) are subject to house availability and may be requested up to 1week prior to arrival.

Pool heating:

Pool heating may only be booked on a weekly basis.

Garden- and Pool maintenance:

The pool and garden are maintained on a weekly basis.

Your privacy will remain unaffected as all work is being performed outside.

This work typically takes place on a fixed day of the week, but may be postponed due to the weather or by request.